All Villa Stay Certificate purchases are non-refundable. Recipients will need to call Guest Services at 330-497-1000, option 1 to redeem and book their overnight stay. Available dates may vary based on the certificate and availability of guest suites. Certificates are not valid for holidays or special event days. We suggest calling with advance notice to assure satisfaction.
IMPORTANT: Please Click Here to View Gervasi's Shipping Terms for wine, villa certificates, gift cards/e-certificates and event e-tickets.
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