Please review the contents of your cart. All purchases are non-refundable. When you have finished please proceed to the check out. Once you have submitted your order, please do not go back and try again as you may incur multiple charges. If you are experiencing any issues please call 330-497-1000, option 1.
Gervasi gift cards cannot be redeemed online. To apply a gift card balance toward your purchase, please contact Guest Services for assistance at 330.497.1000, option 1. Grazie!
Wine Shipping. At this time we only ship wine products to Ohio, Pennsylvania, West Virginia, Michigan, New York, Indiana, Illinois, District of Columbia, Florida, Texas and California. We determine the most efficient shipping carrier for your order. The following carriers may be used: United States Postal Service (USPS), United Parcel Service (UPS) or FedEx. Wine can only be shipped via FedEx; please note that USPS will not ship wine. We endeavor to ship wine in a way that maintains the quality at the lowest reasonable shipping cost to you. We do not make a profit on shipping. Our wine packaging has been custom designed specifically for the wine industry. Our standard (default) shipping rates are configured for ground shipping (1-5 business days). The handling fee for wine orders includes the following required per package fees: NDOTC Autocom fee, surcharge fee, residential delivery fee, and adult signature fee. Contact firstname.lastname@example.org or call 330.497.1000 option 3 if you have any questions.
Wine Only: FedEx Home Delivery® offers standard Saturday delivery to residential addresses and may deliver on Saturdays depending on the transit time from origin to destination.
Bistro and Marketplace Gift Card Shipping. Gift cards ship to any state. Standard ground, 2-Day and Next Day shipping rates are available. For Next Day or 2-Day Delivery, orders must be received by 11AM ET Monday through Friday. Orders received after 11AM ET cannot be guaranteed expedited delivery. All Gift Card purchases are non-refundable.
Cucina Electronic Gift Certificates. All Cucina gift certificates for cooking and wine classes are automatically delivered electronically via email in a PDF file attachment. You may purchase them for yourself or as a gift for someone else with email delivery options. All Cucina Gift Certificate purchases are non-refundable.
Gervasi Electronic Event Tickets. Throughout the year, Gervasi will offer events that require payment for an admission ticket. All event tickets are automatically delivered electronically via email in a PDF file attachment. You may purchase them for yourself or as a gift for someone else with email delivery options. All Event Ticket purchases are non-refundable.
Villa Stay Certificates. All Villa Stay Certificate purchases are non-refundable. Recipients will need to call Guest Services at 330-497-1000, option 1 to redeem and book their overnight stay. Available dates may vary based on the certificate and availability of guest suites. We suggest calling with advance notice to assure satisfaction.
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